Next Stop, Public Transit after COVID-19: Welcoming riders back to transit in a post-pandemic Toronto

When the World Health Organization (WHO) declared COVID-19 a global pandemic in March of 2020, one of the hardest hit industries was public transit. As an essential service, the TTC continued to operate with reduced ridership, as many people worked from home and non-essential businesses were shuttered. As Toronto emerges from the pandemic and public transit ridership increases, find out how the TTC has taken advantage of the period of low ridership to make improvements and advance state-of-good-repair work to benefit the customer experience. Hear directly from TTC CEO Richard J. Leary about how the organization remained agile and managed operations through the pandemic, and how the TTC has worked with Toronto’s business community to be prepared for the return of its customers. Speakers: Richard J. Leary, CEO, Toronto Transit Commission (TTC) Anita Sharma, Network News Anchor, Host, Moderator, CTV News The content presented is free of charge but please note that the Empire Club of Canada retains copyright. Neither the speeches themselves nor any part of their content may be used for any purpose other than personal interest or research without the explicit permission of the Empire Club of Canada. Views and Opinions Expressed Disclaimer: The views and opinions expressed by the speakers or panelists are those of the speakers or panelists and do not necessarily reflect or represent the official views and opinions, policy or position held by The Empire Club of Canada.