Nicholas Hilligoss – Human Resources Business Partner, Indiana University Health

In this episode of Tim Talks: Behavioral Health, Tim sits down with Nicholas Hilligoss, a human resources leader bringing a unique perspective to the behavioral health space.Nick shares how his early frontline experience working directly with individuals shaped the way he now supports teams, emphasizing empathy, feedback, and perspective-taking as core leadership skills.The conversation dives into what leaders often get wrong about culture, why the “small things” matter more than most realize, and how early behaviors can shape or derail an organization’s environment. Nick also breaks down the real challenges of scaling teams in behavioral health, highlighting the importance of cross-functional alignment and sustainable growth.On the talent side, he shares what’s actually working to attract and retain great people today, from values-based hiring to the “My Child Test” that every organization should consider.If you’re leading, hiring, or scaling in behavioral health, this episode offers practical, grounded insights from the HR side of the equation.