Nicholas Stavros - CEO, Community Medical Services

What does it really take to scale in behavioral health… without losing what makes you effective in the first place?In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Nicholas Stavros, CEO of Community Medical Services, to break down what sustainable growth actually looks like in the substance use treatment space.Nick shares how CMS grew from just 6 clinics to over 80 locations across the U.S. - not by chasing growth, but by obsessing over quality, infrastructure, and patient outcomes first.They dive into: Why focusing inward can unlock external growth  The balance between scaling and maintaining care quality  How stigma continues to impact addiction treatment  Why science — not ideology — should guide treatment decisions  The real reason their marketing strategy avoids traditional advertising  How community trust drives patient acquisition more than paid ads This is a candid, practical conversation for leaders navigating growth, operations, and impact in behavioral health.Short. Tactical. No fluff.