Nikki Bishop - A Rebel Story of How to Be a Human First Executive in SaaS

Join Nikki Bishop and myself this week as we dive into what building a team really means! Nikki is an engineer by trade that has been led to a life of customer success leadership along an organic and fun path! She has been a COO, speaks regularly at conferences like Pulse/Gainsight, and exudes sheer people first idealogy as she navigates team building. We explore alot of fun topics during our conversation! It is important to hire people you like but do they connect well together? Are they different types of people that can bring different approaches to drive your organization forward? Nikki also shares what it means to say the hard things as a leader, and how to politically navigate the board room to advocate for what you believe to be right.