NLP in Banking, in the Back-End and Front-End - With Lee Smallwood of Citi

It's the first episode of the new decade, and we're kicking off with our theme for the entire month of January: natural language processing (NLP) applications in banking. Our first guest is Lee Smallwood, COO Markets and Securities at Citi. He was a trusted advisor for our most robust AI in banking research report. This week, Lee talks about front- and back-end NLP applications in banking, and I think he paints a great overall picture that will tee up the other three interviews for this month well. If you're interested in where NLP could fit in your business, download our Unlocking the Business Value of NLP PDF guide. It's the most succinct resource for figuring out where NLP would make a difference at your company. Download it at emerj.com/NLP1.