EPISODE · Nov 27, 2025 · 4 MIN
No Cancellation Policy? Yes!
from Adrian's Conceptual Keys · host Adrian Lory
It is customary in therapy to have a 24-hour cancellation policy but is this really the best policy from either a business perspective OR a therapeutic perspective? I suggest perhaps not and relay my own experience with not having a cancellation policy. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit adrianlory.substack.com
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