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Mar 9, 2022 38 min

Noormah Noor Express Rail Link

from Transit Unplugged

Noormah Noor, CEO of Express Rail Link in Malaysia has accomplished something that very few people have done--create an award-winning, world-class, and economically viable high-speed rail service. ERL runs between Kuala Lumpur and the airport connecting downtown for travelers and everyday commuters. Her service offers nonstop service, including airport check-in , from downtown to the airport. And if you'd like a white glove experience, their VIP service brings you door to door including handling your luggage. Noormah focused her energy not just on running a great service, but also running a viable service as well. Working as part of a government contract ERL designed, built, maintains, and operates the system. ERL was able to weather the Asian financial crisis by making sure she built a system based on sound business principles. And it's paid off. Winning award after award, ERL is an example for the world for how to operate high speed rail effectively. This week we also hear from Elea Carey and Mike Bismeyer with their regular segments. If have questions, comments, or would like to be a guest on Transit Unplugged, email us at [email protected]. And make sure you join the Transit Unplugged crew at ThinkTransit in Forth Worth, March 20-23.

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This episode was published on March 9, 2022.

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