Norway EMS: Telehealth, educational requirements and future plans

This episode of EMS One-Stop with Rob Lawrence is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.  In the second EMS One-Stop international edition, Host Rob Lawrence welcomes Steinar Olsen, director for emergency medical services and national preparedness in the Norwegian Directorate of Health. Steiner describes the composition and deployment of EMS services across Norway – a country with the second largest coastline in the world and 1,100 miles from North to South (the distance from Seattle to San Diego or Chicago to Miami). Norway has one government/healthcare run system consisting of 400 stations, 520 ambulances, 4,500 EMTs and paramedics, aided by 14 helicopters and 12 fixed wing aircraft. Educational requirements, current initiatives and future plans are discussed. Lawrence and Steiner also identify that EMS systems around the world encounter similar challenges, and international best practice exchange is always welcomed and encouraged.  TOP QUOTES FROM THIS EPISODE “Looking at just response times – you can waste a lot of money that could be used wisely in other parts of the service to create more health.” “Between 25-30% of calls are handled with just a phone call or a combination of phone and video conference with the patient.” “EMS in the next 20 years will develop from just lights and sirens to being an advanced platform for performing healthcare in the patients’ home instead of moving them to the hospital.” EPISODE CONTENTS 1:13: Introduction – Steinar Olsen 2:08: Description of EMS in Norway 4:05: Ambulance stations, helicopters and fixed wing aircraft 6:07: Paramedic training and education 7:17: EMS as a gateway to healthcare 9:38: Norwegian support to international disasters and events (Turkey and Ukraine) 14:00: The next big things for EMS in Norway 16:00: Response times can waste a lot of money 17:35: Hear and treat – Nurse triage 20:00: The need for EMS nations to learn from each other 21:00: The challenge for treating patients in the future 23:34: The relationship between fire and EMS in Norway 24:50 : Vehicle extrication – Norwegian style! 26:15: Steiner Olsen’s final thoughts 27:10: Contact details ABOUT OUR GUEST Steinar Olsen is a RN and paramedic with 38 years of clinical and high-level management background from EMS and specialized healthcare services. He now serves as the director for emergency medical services and national preparedness in the Norwegian Directorate of Health. Steinar is also the regional chair of the European Regional Group for EMTs and national focal point to NATO joint Civil Military Health group. His previous experiences include serving in various positions in national healthcare, ranging from field disaster management to hospital management, project management through various national and international projects, including heading Norway’s contribution to Sierra Leone during the Ebola outbreak in 2014/15 and followed by various deployments to international humanitarian and consular crises. ADDITIONAL RESOURCES ON THIS TOPIC Patient Quick Release Extrication Paper Norwegian Telemedicine and Nurse Triage Video (in Norwegian) CONNECT WITH STEINAR OLSEN Linkedin   RATE AND REVIEW THE EMS ONE-STOP PODCAST Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. Contact the EMS One-Stop team at [email protected] to share ideas, suggestions and feedback.