Not having contracts equalises our relationship with our customers - Interview with John Marick of Consumer Cellular

Today’s interview is with John Marick, the co-founder and CEO of Consumer Cellular, a fast-growing and awarding winning provider of cell (mobile) phones and services in the US. John joins me today to talk about his company, why they are growing so fast, what rules they are breaking and what they are doing differently. This interview follows on from my recent interview: The art of selling has to change because the art of buying has changed – Interview with John Jantsch of Duct Tape Marketing – and is number one-hundred and three in the series of interviews with authors and business leaders that are doing great things, helping businesses innovate, become more social and deliver better service.