Not Just a Ride: The Sedanz Standard of Chauffeur Excellence

This episode of Break/Fix features Ron Gil, founder of Sedanz, who shares his journey from working in retail to establishing a successful black car service. Starting with a Lincoln Town Car in 2007, Ron navigated the challenges of the 2008 financial crisis and the pandemic by focusing on marketing, customer service, and leveraging digital tools. Ron's dedication to providing high-quality, personalized chauffeur services for high-end clients has allowed his company to thrive beyond the tri-state area and expand internationally. The episode covers insights into the black car industry, customer service excellence, and the importance of adaptability and innovation in overcoming industry challenges. ===== (Oo---x---oO) ===== 00:00 Ron Gill's Early Career and First Black Car 03:30 Challenges and Growth in the Black Car Business 05:42 Impact of the Pandemic on the Business 10:22 Navigating the Competitive Car Service Industry 15:04 Luxury Vehicles and Client Preferences 19:57 Modern Limo Conversions and Smooth Driving Techniques 22:12 Smooth Rides and Vehicle Maintenance 22:59 The Art of the Limo Stop 24:03 Chauffeur Expertise and City Knowledge 26:21 Customer Service and Chauffeur Training 28:38 Vehicle Maintenance and EV Considerations 31:52 Detailing and Keeping Cars Pristine 36:43 Balancing Work and Personal Life 40:56 Future of the Black Car Industry 42:11 Family Business and Final Thoughts ==================== The Motoring Podcast Network : Years of racing, wrenching and Motorsports experience brings together a top notch collection of knowledge, stories and information. #everyonehasastory #gtmbreakfix - motoringpodcast.net More Information: Visit Our Website Become a VIP at: Patreon Online Magazine: Gran Touring Follow us on Social: Instagram