EPISODE · Jul 3, 2026 · 34 MIN
Nothing About Us Without Us
from Seconds Count · host Seconds Count
In this episode of Seconds Count, we speak to Neil Gillan, Service User Lead and George Bell, Chair of Partnership Forum, about the importance of listening to patients, families and communities to help shape ambulance services. They discuss how feedback drives meaningful change, why patient voices matter in improving care, and how working together ensures that decisions are made with people, not just for them. Listen as they explore the impact of the Patient Voice Forum and why every experience shared has the power to make a difference.
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Nothing About Us Without Us
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