Novara FM: Our New Cyberboss Overlords w/ Craig Gent

How can we resist exploitation when the boss has been replaced by a computer? That’s the premise of Cyberboss, a new book by Craig Gent, North of England editor for Novara Media, which explains how “algorithmic management” is being rolled out in the workplace, starting with Amazon packers, Deliveroo drivers and online supermarket shoppers. He talks to NM’s head of audio Chal Ravens about the strange forms of resistance that emerge when even your boss has no idea how the system actually works. Cyberboss: The Rise of Algorithmic Management and the New Struggle for Control at Work is available now through Verso Books. Help us build people-powered media: https://novara.media/support