EPISODE · Feb 26, 2024 · 28 MIN
Nurturing Talent and Building a Strong Hospitality Culture
from LATE CHECKOUT - A podcast series by LANDED · host LANDED
On this episode of Late Checkout, Brian Herskovets, the Director of Franchise Operations for the Angry Crab Shack shares his journey in the restaurant industry, highlighting the importance of both education and hands-on experience. He discusses how the restaurant industry has evolved, especially in terms of hiring and retaining talent post-COVID-19. Brian emphasizes the need for a culture of inclusion, opportunities for advancement, and the importance of finding the right leaders to support and nurture employees, including the younger Gen Z workforce. The interview also touches on the challenges of franchise operations and the role of culture in the success of restaurant brands.
What this episode covers
On this episode of Late Checkout, Brian Herskovets, the Director of Franchise Operations for the Angry Crab Shack shares his journey in the restaurant industry, highlighting the importance of both education and hands-on experience. He discusses how the restaurant industry has evolved, especially in terms of hiring and retaining talent post-COVID-19. Brian emphasizes the need for a culture of inclusion, opportunities for advancement, and the importance of finding the right leaders to support and nurture employees, including the younger Gen Z workforce. The interview also touches on the challenges of franchise operations and the role of culture in the success of restaurant brands.
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Nurturing Talent and Building a Strong Hospitality Culture
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