O valor do DETALHE na jornada do paciente // The BRIEFcast by Zenvia

from The BRIEFcast · host The BRIEF

Nesta 2ª temporada do The BRIEFcast by Innovation Hub, Igor Lopes comanda a bancada num papo sobre Customer Experience na área da saúde com convidados de altíssimo nível! Quem está junto com a gente nessa temporada é a @CanalZenvia , mostrando a transformação na experiência dos pacientes através da tecnologia.Com especialistas e cases reais, nesse episódio discutimos como melhorar a jornada do paciente, integrar tecnologia e humanização, e transformar a relação entre clínicas, hospitais e pessoas.Esta temporada é uma parceria entre o Innovation Hub e a Zenvia, trazendo insights valiosos sobre como colocar o cliente no centro de verdade.

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This episode is 52 minutes long.

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This episode was published on May 28, 2025.

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