OE is over! Or is it? Risky Benefits explores what’s next • Risky Benefits S3, Ep. #1

With the frantic race to open enrollment behind us, it’s time to catch your breath and reflect with Risky Benefits.This week’s episode is dedicated to examining past experiences while they are fresh and using them to transform the future.Here to help us is our guest Misty Guinn, Director of Customer Advocacy at Benefitfocus, a benefits technology platform that simplifies benefits administration for employers, health plans and brokers.Misty shares her secret weapon you can use to help make next year’s enrollment season more of a walk in the park.MORE ABOUT OUR GUEST:Misty GuinnDirector of Customer AdvocacyBenefitfocus.comAs Director of Customer Advocacy at Benefitfocus, Misty works closely with the company’s customers and stakeholders to build relationships and experiences that cannot be replicated anywhere else, and designs programs that champion Benefitfocus’ brand, people and culture. In her previous role as director of benefits and wellness at Benefitfocus, Misty worked closely with suppliers, carriers, and brokers to create and manage plan design for employees to mitigate rising benefits costs. Misty is an employee benefits and total wellbeing thought leader and has been quoted in publications such as CNN, CBS News, BenefitsPRO, Human Resource Executive, and Employee Benefit News. To listen in and subscribe to more episodes, visit our website: fbmc.com/podcast.