EPISODE · Nov 15, 2024 · 15 MIN
OEM Summit panel: Telematics data focus on driving behavior, collision avoidance and consumer safety
from The Connected Podcast · host Allison Harris
The Connected Podcast The Connected Podcast: News and Events in the Insurance Ecosystem In this episode of The Connected Podcast, we delve into the transformative potential of embedded insurance within the insurance industry. Embedded insurance lets consumers seamlessly purchase insurance coverage during the transaction of other products or services. While earlier forms like buying travel insurance at airports aren't entirely new, the concept is rapidly evolving. Notable partnerships, such as Jaguar Land Rover's alliance with Liberty Mutual, illustrate the trend of integrating insurance into the consumer purchase journey—enhancing both convenience and customer experience. The embedded insurance market is projected to grow significantly, from $156 billion in 2024 to over $700 billion by 2029, driven by a shift towards digital-first interactions and the demand for tailored experiences. In Canada, more than half of consumers prefer digital engagements and personalized interactions, prompting insurers to embed offerings within digital ecosystems. This evolution presents immense opportunities for insurers to increase customer lifetime value, drive revenue, and meet evolving consumer expectations by offering immediate and personalized protection. However, those slow to adopt integrated approaches may risk losing a share of this expanding market. We explore the integration of artificial intelligence (AI) in the insurance ecosystem. Findings from Boston Consulting Group reveal that while nearly all insurance companies are experimenting with AI, only a small fraction are deriving real value from it — just 26% have moved beyond the pilot stages, with only 4% leading in generative AI technology. This highlights a burgeoning potential for the industry. American International Group (AIG) stands at the forefront of digital transformation through AI, focusing on streamlining underwriting processes. The AIG Next initiative, as noted by CEO Peter Zaffino, is significantly improving data accuracy and processing efficiency. Meanwhile, the AI-centric focus is evident in the insurtech funding realm, with AI-driven ventures securing nearly $900 million of $1.38 billion in global funding in Q3 2024. Additionally, First Connect Insurance Services raised over $60 million in a funding round led by Centana Growth Partners. This investment intends to fuel First Connect's product development and market expansion, enabling independent agents to interface with over 100 carriers, and boosting efficiency in the insurtech space. The podcast highlights the rapidly evolving insurance landscape driven by innovation and technology. Andrew Wynn, founder of Ascend, is at the forefront of automating critical financial operations in insurance, envisioning Ascend as the go-to system for managing various financial aspects by 2025. Meanwhile, an Accenture survey reveals 61% of insurance executives are committed to digital transformation, focusing on enhanced data utilization for personalized services, particularly in risk assessment and claims processing. The podcast also explores the intersection of technology and mental health, emphasizing the importance of mindful technology use to maintain mental well-being, especially among younger demographics. Furthermore, CCC Intelligent Solutions has added Neil de Crescenzo to its Board of Directors, whose expertise in healthcare and technology innovation is expecte
What this episode covers
The Connected Podcast The Connected Podcast: News and Events in the Insurance Ecosystem In this episode of The Connected Podcast, we delve into the transformative potential of embedded insurance within the insurance industry. Embedded insurance lets consumers seamlessly purchase insurance coverage during the transaction of other products or services. While earlier forms like buying travel insurance at airports aren't entirely new, the concept is rapidly evolving. ...
NOW PLAYING
OEM Summit panel: Telematics data focus on driving behavior, collision avoidance and consumer safety
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Mar 19, 2026 ·34m
Feb 18, 2026 ·11m
Feb 11, 2026 ·45m