Office Hours #889 | The Hidden Future of Business: AI Search, Workplace Burnout & the Rise of US Lacrosse

Dr. Jamie Shapiro is a CEO coach, organizational psychologist, and bestselling author who helps leaders create healthier, stronger, and higher-performing workplace cultures. As the founder and CEO of Connected EC, she works with executives and teams using a whole-person approach to leadership development that combines psychology, coaching, wellness, and performance. Jamie is the author of Brilliant: Be the Leader Who Shines Brightly Without Burning Out and the upcoming book Connected Culture, which focuses on improving leadership, workplace culture, and employee well-being. Through her research and coaching, she emphasizes that leaders must move beyond simply preventing burnout and instead build long-term vitality, trust, and engagement within organizations. Austin Holmes is a Navy Special Operations veteran turned entrepreneur and business strategist who has built multiple successful ventures through grit, adaptability, and systems thinking. From selling homemade salsa in high school to scaling a seven-figure real estate portfolio, Austin’s journey has centered on helping businesses grow strategically. He is now the founder of Signal Raptor, a DIY PR platform designed to help small businesses and entrepreneurs gain media visibility without the high costs of traditional public relations. Austin focuses on how AI search is changing the way consumers discover brands and teaches founders why earned media, authentic storytelling, and visibility are becoming increasingly important in the AI-driven business landscape. Marc Riccio is the CEO of USA Lacrosse, where he leads a 425,000-member organization focused on growing the sport, improving player experiences, and building championship-level national teams. Under his leadership, USA Lacrosse has achieved record revenue growth, expanded its national team program, and won five World Lacrosse championships in the past four years. Marc is also helping guide lacrosse toward its return to the Olympics at the 2028 Los Angeles Games, marking the sport’s first Olympic appearance in more than a century. Before joining USA Lacrosse, Marc spent 17 years with the New York Jets and later worked in strategy and organizational growth for major sports organizations, combining business, legal, and athletic experience to help shape the future of lacrosse in the United States.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.