OFFICE HOURS: Learning Through Failing: Finding Opportunities When Projects Launched DON’T Deliver on The Promises

By Yael Gutman. The frustration and disappointment is real when deployed products/ features don’t deliver the impact we expected them to have. During this chat we will discuss how to re-examine and perform new analysis with fresh eyes after a “failure”. How to practice empathy to avoid the pitfalls of an “arrogant mindset” that comes with years of experience and success and remain open are receptive to user challenges and needs.