Ohio Manufacturer Files Defamation Lawsuit Over 1-Star Google Review

An Ohio-based manufacturer of oil and gas process equipment has filed a lawsuit against a woman over a one-star Google review, the Tribune Chronicle reported. In the complaint, Starr Manufacturing alleges that the comments made by Julie Watson contained false statements that caused the company special damages and reputational harm.Watson’s review from six months ago said the company had faced “a host of quality control issues” after “contracting with shoddy subs,” which led to “time-consuming field updates” to fix improperly connected bolts and fasteners. She also claimed a “lack of oversight to identify where the breaches occurred” and said she could provide locations and names of people who could confirm the alleged “production and quality failures.”