Ola Snow on Shaping Both the Employee and Customer Experience

Cardinal Health CHRO Ola Snow doesn’t think there’s a secret formula or a right path for becoming a chief people executive, but she does credit her broad range of experience and roles at Cardinal Health that have included both different types of customers and business models. In this episode of People and Strategy, Snow joins host Tony Lee to discuss topics including the new importance of organizational listening as key to succeeding in competitive talent landscapes and reframing perspectives on hybrid/remote work. This episode of People and Strategy is sponsored by BambooHR. Episode transcript