OLFG - The Symptom Is Not the Problem

The Operational Leader's Field Guide is published today. This episode covers the figure the whole book converges on: Figure 98, Problem Diagnosis — the crosswalk that translates what you observe on an incident into probable causes and the chapters that address them. Leaders do not experience dysfunction as a chapter topic. They experience it as a symptom — and the cause is rarely where the symptom appears. Available now: order direct at cogplexiti.com/olfg through August 21 and the OLFG Companion is included free.