Omni-channel customer interactions

Episode 17 of the Michael Martino Show podcast, hosted by Michael, titled "Omni-channel customer interactions " was published on January 26, 2022 and runs 3 minutes.

January 26, 2022 ·3m · Michael Martino Show

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Summary

Customers are more frequently using multiple touchpoints to resolve service issues and are expecting an integrated and seamless experience

Episode Description

Customers are more frequently using multiple touchpoints to resolve service issues and are expecting an integrated and seamless experience

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