Omni-channel - managing the complexity

from RO-AR.com : Numbers, Nuances & Observations · host ROStrategy

In this full interview, Simon Brenan from EngageHub discusses some of the complexities of managing customer contact and contact strategies in an omni-channel world with associated high customer expectations. More insights and videos at https://www.ro-ar.com

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This episode is 39 minutes long.

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This episode was published on April 24, 2022.

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