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Omni - Channel - multi channel - multi preference, how to manage episode artwork

EPISODE · Feb 20, 2022 · 32 MIN

Omni - Channel - multi channel - multi preference, how to manage

from RO-AR.com : Numbers, Nuances & Observations · host ROStrategy

 The full conversation with Neil Whitaker, strategic account director at IMIMobile. We have transformed into a multi-communication channel world. With technology platforms expanding all the time, especially during the time of the pandemic, we talk about how this is affecting customers' journeys, the customer experience, and as a business how best to manage all this. More insights and videos at https://www.ro-ar.com

What this episode covers

The full conversation with Neil Whitaker, strategic account director at IMIMobile. We have transformed into a multi-communication channel world. With technology platforms expanding all the time, especially during the time of the pandemic, we talk about how this is affecting customers' journeys, the customer experience, and as a business how best to manage all this. More insights and videos at https://www.ro-ar.com

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Omni - Channel - multi channel - multi preference, how to manage

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Frequently Asked Questions

How long is this episode of RO-AR.com : Numbers, Nuances & Observations?

This episode is 32 minutes long.

When was this RO-AR.com : Numbers, Nuances & Observations episode published?

This episode was published on February 20, 2022.

What is this episode about?

 The full conversation with Neil Whitaker, strategic account director at IMIMobile. We have transformed into a multi-communication channel world. With technology platforms expanding all the time, especially during the time of the pandemic, we talk...

Can I download this RO-AR.com : Numbers, Nuances & Observations episode?

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