Omnichannel Everything: The New Standard for Personalization and Lifetime Value episode artwork

EPISODE · Jan 20, 2026 · 20 MIN

Omnichannel Everything: The New Standard for Personalization and Lifetime Value

from For the Road Forward - Autotrader and Kelley Blue Book B2B · host Cox Automotive

Noah Lee, Director of Product Consulting at Cox Automotive, joins Jade Terreberry to unpack what true omnichannel retailing looks like in 2026 and why the gap between dealership “thrivers” and “strugglers” is widening fast.

NOW PLAYING

Omnichannel Everything: The New Standard for Personalization and Lifetime Value

0:00 20:41

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of For the Road Forward - Autotrader and Kelley Blue Book B2B?

This episode is 20 minutes long.

When was this For the Road Forward - Autotrader and Kelley Blue Book B2B episode published?

This episode was published on January 20, 2026.

What is this episode about?

Noah Lee, Director of Product Consulting at Cox Automotive, joins Jade Terreberry to unpack what true omnichannel retailing looks like in 2026 and why the gap between dealership “thrivers” and “strugglers” is widening fast.

Can I download this For the Road Forward - Autotrader and Kelley Blue Book B2B episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!