Omnichannel with EY Kalman

Episode 105: Markus Erlandsson talks to EY Kalman from ANS Group about Omnichannel, where EY starts with explaining the term omnichannel and what it means for Dynamics, he continues to talk about what is the most popular channels and how you can bring your own channels using the channel integration framework. EY explains how Omnichannel … Continue reading Omnichannel with EY Kalman The post Omnichannel with EY Kalman first appeared on CRM Rocks.