On a Mission to Create Compassionate Care Systems ft. Dr. Helen Riess Purposeful Empathy Hosted by Anita Nowak

Watch this episode to learn how empathy training can revolutionize organizational culture - including in healthcare and law enforcement. Dr. Helen Riess is Associate Clinical Professor of Psychiatry at Harvard Medical School and Director of Empathy Research and Training in Psychotherapy Research group in the Department of Psychiatry at Massachusetts General Hospital. In this episode, she describes her research devoted to improving empathy in the patient-physician relationship and why she founded Empathetics to transform organizational systems into compassionate care systems. 00:00 Introduction 00:26 About Helen Riess 01:32 What called Helen to study empathy? 03:40 What Helen learned while researching empathy 08:04 Are nurses more compassionate than physicians? 15:03 Empathy training with law enforcement 17:34 What are the results of Helen's empathy training sessions? 19:00 How Helen has evolved personally thanks to her empathy research 20:49 What is a compassionate care system? 23:33 Responding to the skeptics re: the importance of empathy for leadership 25:28 What can we do to foster more empathy and compassion worldwide? 29:01 Helen’s Purposeful Empathy Story CONNECT WITH HELEN ✩ The Empathy Effect: https://www.amazon.ca/Empathy-Effect-Neuroscience-Based-Transforming-Differences/dp/1683640284 ✩  TEDx Talk: The Power of Empathy: https://www.youtube.com/watch?v=baHrcC8B4WM ✩ Empathetics: https://empathetics.com/ ✩ Twitter: http://www.twitter.com/HelenRiessMD ✩ LinkedIn: http://www.linkedin.com/in/helen-riess CONNECT WITH ANITA ✩ Email [email protected] ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.coachingonsite.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl To watch the video with subtitles: https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A Video Edited by David Tsvariani