On Call: How we set up the after-hours service rotation for our technicians - S1E48 episode artwork

EPISODE · Jun 28, 2023 · 30 MIN

On Call: How we set up the after-hours service rotation for our technicians - S1E48

from Security Business: Marketing and Ops for Ambitious Alarm Companies · host Marshall Jones Jr.

We offer 24/7 service for our customers, but our security technicians don’t work 24 hours a day. Here’s how we manage this to make sure our customers get the best service experience while keeping it fair and easy to handle for our team.

Episode metadata supplied by the publisher feed · Published Jun 28, 2023

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On Call: How we set up the after-hours service rotation for our technicians - S1E48

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This episode was published on June 28, 2023.

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