🎯 On-Table Ordering That Works — with Manuel Costin from KATE Media episode artwork

EPISODE · Nov 19, 2025 · 33 MIN

🎯 On-Table Ordering That Works — with Manuel Costin from KATE Media

from Tech on Toast, The Hospitality Tech Podcast · host Chris Fletcher

In this episode, we explore how KATE Media’s dedicated on-table ordering and payment device is changing the way restaurants serve, sell, and scale. Host Chris Fletcher chats with Manuel Costin, Country Manager at KATE Media, about why a physical, brandable device outperforms QR codes — boosting guest control, staff efficiency, and average spend.💡 What you’ll learn📱 Why a physical device creates a smoother, faster ordering experience than QR codes👩‍🍳 How staff use lights and smart watches to stay in sync during service peaks💰 The measurable uplift in average order value and guest satisfaction🔗 How KATE integrates seamlessly with POS, payments, loyalty, and reporting🧁 Why brands like Heavenly Desserts and Elan Café are embracing the tech🔗 Find KATE Media: katemedia.com | Connect with Manuel on LinkedIn✨ Powered by Lightspeed — helping restaurants deliver seamless service and unforgettable guest experiences.

Episode metadata supplied by the publisher feed · Published Nov 19, 2025

Embed this episode

Ready to play

🎯 On-Table Ordering That Works — with Manuel Costin from KATE Media

0:00 33:59

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Tech on Toast, The Hospitality Tech Podcast?

This episode is 33 minutes long.

When was this Tech on Toast, The Hospitality Tech Podcast episode published?

This episode was published on November 19, 2025.

Can I download this Tech on Toast, The Hospitality Tech Podcast episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!