One Cup of Coffee Changed Everything: Jody Zarn on Homelessness, Empathy, and the Power of Truly Seeing People episode artwork

EPISODE · Jul 18, 2026 · 48 MIN

One Cup of Coffee Changed Everything: Jody Zarn on Homelessness, Empathy, and the Power of Truly Seeing People

from Message In The Middle · host Marianne DeMello-Smith

What happens when we slow down long enough to truly see another human being?In this deeply thoughtful episode of Message in the Middle, Marianne sits down with Jody Zarn, an author, corporate trainer, and TEDx speaker whose life changed after buying a cup of coffee for a man named Leroy who was experiencing homelessness.What began as one small act of kindness became a life-changing friendship that challenged everything Jody thought she understood about trauma, mental illness, dignity, and human connection. As she slowly earned Leroy’s trust, she discovered a man whose story, intelligence, pain, and humanity were far more layered than the labels people placed on him.Together, Marianne and Jody explore the emotional tension between helping and rescuing, the invisible ways trauma shapes us all, and why so many people today are quietly carrying the ache of feeling unseen.This conversation is emotional, nuanced, hopeful, and a reminder that every human being has a story beneath the surface.Connect with Jody:  https://www.jodyzarn.comhttps://mybook.to/JodyZarn Connect with Marianne:Website:  Message In The Middle with MarianneMessage In the Middle Facebook Group:  https://www.facebook.com/groups/422430469323847/YouTube:  https://www.youtube.com/@MessageInTheMiddle/playlistsLinkedIn: https://www.linkedin.com/in/marianne-demello-smith-678b9966Email:  Contact | Message In The Middle with MarianneSubscribe to Message In the Middle:Apple PodcastsSpotifyYouTubeLeave Us a Review: If you enjoyed today’s episode, please leave a review and share your favorite takeaway. Your feedback helps us reach more listeners and bring you even more valuable content.Keep the conversation going - Join us for more insightful conversations in the Message in the Middle Private Facebook Community & subscribe to Message in the Middle podcas...

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What happens when we slow down long enough to truly see another human being? In this deeply thoughtful episode of Message in the Middle, Marianne sits down with Jody Zarn, an author, corporate trainer, and TEDx speaker whose life changed after buying a cup of coffee for a man named Leroy who was experiencing homelessness. What began as one small act of kindness became a life-changing friendship that challenged everything Jody thought she understood about trauma, mental illness, dignity, and h...

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One Cup of Coffee Changed Everything: Jody Zarn on Homelessness, Empathy, and the Power of Truly Seeing People

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