One metric acquirers scrutinize that most marketers completely overlook episode artwork

EPISODE · Aug 20, 2026 · 4 MIN

One metric acquirers scrutinize that most marketers completely overlook

from MarTech Podcast ™ // Marketing + Technology = Business Growth

Rising AI costs are quietly eroding marketing's bottom line. Katrina Wong, Chief Marketing Officer at New Relic, has led seven successful exits and now factors AI spend directly into cost of goods sold. She breaks down the buy-versus-build decision for AI agents, explains why New Relic won't automate end-to-end campaigns yet, and shares how her team is orchestrating agents across marketing handoffs to control costs.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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One metric acquirers scrutinize that most marketers completely overlook

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