One Year In, Sharp HealthCare’s Couts Says Restructuring Governance Was the First Order of Business

Terri Couts, SVP and Chief Information and Digital Officer at Sharp HealthCare, walks through the governance restructuring that opened her first year in San Diego. She covers moving decision authority out of advisory committees, tracking analyst time against task to build a capacity heat map, and why application load and rounding belong in the same foundation conversation.