Online Dispute Resolution and Virtual Mediation: What Is Your Court Choosing?

June 21st Court Leader’s Advantage Podcast Episode Online Dispute Resolution has been us in various forms since the 1990s, although it really became widely accepted a little over five years ago. By contrast, widespread acceptance of virtual mediation seems to have been an outgrowth of the COVID pandemic. Today many courts around the country use one form or the other (or possibly both) to quickly and efficiently settle disputes. What has been the courts’ experience using these two different platforms? This month we’re looking at online dispute resolution and virtual mediation. Some of the Topics We Will Explore: · What has been the courts’ experience with these two formats? · Why did a court choose to go with one format over the other? · What has been the response from the folks using that format? · What has been the biggest benefit and the one thing that needs to be changed? Today’s Panelists: · Kathy Scott: the Small Claims and Civil Pro Se Mediation Program Coordinator for the Multnomah Circuit Court in Portland, Oregon · Joe Haas: a Domestic Relations Mediator for the St. Joseph Circuit Court, in Centreville, Michigan · Kelly Steele, Court Programs Manager for the 9th Judicial Circuit Court in Orlando, Florida