Online Shopping Rights - Kaya Biz

What this episode covers

A surge in online shopping complaints, including non-delivery, defective goods, and misleading descriptions, was discussed. Sunette Ansara, Head of Group Legal at JustMoney, provided practical advice on consumer rights, refund processes, the seven-day cooling-off period, and avoiding scams.

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Frequently Asked Questions

How long is this episode of Kaya Biz?

This episode is 5 minutes long.

When was this Kaya Biz episode published?

This episode was published on March 10, 2026.

What is this episode about?

A surge in online shopping complaints, including non-delivery, defective goods, and misleading descriptions, was discussed. Sunette Ansara, Head of Group Legal at JustMoney, provided practical advice on consumer rights, refund processes, the...

Can I download this Kaya Biz episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.