🚨 ONTARIO LANDLORDS: How To End A Tenancy Properly (N9 vs N11) & Unit Turnover Tips | CRESI episode artwork

EPISODE · Nov 26, 2025 · 23 MIN

🚨 ONTARIO LANDLORDS: How To End A Tenancy Properly (N9 vs N11) & Unit Turnover Tips | CRESI

from CRESI Ontario Landlord Series Podcast · host CRESI Ontario Landlord Series

🚨 ONTARIO LANDLORDS: Do you know the difference between an N9 and an N11? Using the wrong one when a tenant leaves could leave you stuck!In this episode of the Ontario Landlord Series, host Kevin Breitner sits down with our favorite legal expert, Rob Di Lisi from Stonegate Legal Services, to break down exactly how to end a tenancy the right way. We cover the specific forms you need, why "cash for keys" requires an N11, and the one legal step you should take even if your tenant gives you proper notice.Plus, we switch gears to discuss Unit Turnover. Rob shares his personal strategies for prepping a unit to attract high-quality tenants—from his specific paint color choice ("White Whisper") to the best scents and security upgrades.In this episode, we cover: The critical difference between Form N9 (Tenant’s Notice) and Form N11 (Mutual Agreement). Why you should file an ex parte order even if the tenant promises to leave. The risks of showing a unit while the old tenant is still living there. Rob’s "First Impressions" strategy: Paint, lighting, and professional cleaning. Security tips: Cameras, lighting, and re-keying locks.CHAPTERS:0:00 - Introduction: Doing Things the Right Way1:25 - The 3 Ways to End a Tenancy (N9 vs N11)2:34 - Why You Should File with the Board (Ex Parte Orders)4:35 - Should You Show the Unit Before the Tenant Moves Out?6:22 - Handling Short Notice from Tenants9:07 - Unit Prep Secrets: Paint, Scents, and Cleaning14:31 - Changing Locks vs. Re-Keying17:27 - Security Upgrades: Cameras & LED Lighting19:08 - Marketing Your Unit: Photos & Videos21:55 - Final Summary & ConclusionFeatured Expert:Robert Di Lisi - Stonegate Legal Serviceshttps://stonegatelegalservices.caConnect with CRESI:Thanks for listening! Please check out https://cresi.ca for more information!Make sure to follow us on:Facebook: https://www.facebook.com/CRESIRealestate/Instagram: https://www.instagram.com/cresi_real_estate/LinkedIn: https://www.linkedin.com/in/kevin-breitner-79233060/Please remember, while we are professionals, this podcast is for informational and entertainment purposes only. The advice shared may not apply to your unique situation. Always seek personalized advice from a qualified professional before making any investment decisions.

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🚨 ONTARIO LANDLORDS: How To End A Tenancy Properly (N9 vs N11) & Unit Turnover Tips | CRESI

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