Opaque and transparent AI and the ethical implications for customer experience - Interview with Rob Walker

from Punk CX: Customer Experience Insights with Adrian Swinscoe · host Adrian Swinscoe

Opaque and transparent AI and the ethical implications for customer experience - Interview with Rob Walker, Vice President, Decision Management and Analytics at Pegasystems.

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Frequently Asked Questions

How long is this episode of Punk CX: Customer Experience Insights with Adrian Swinscoe?

This episode is 22 minutes long.

When was this Punk CX: Customer Experience Insights with Adrian Swinscoe episode published?

This episode was published on December 4, 2019.

What is this episode about?

Opaque and transparent AI and the ethical implications for customer experience - Interview with Rob Walker, Vice President, Decision Management and Analytics at Pegasystems.

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