Operating Digitally in an On-Prem Environment with Stacie Chaney of | Episode 008

There is a small but mighty bunch of customer success leaders who are tasked with operating a Digital Customer Success program within the confines of an on-prem software product - and Stacie Chaney of VMware and I happen to be two of them!So of course we talk about that in this episode and Stacie provides some amazing insight and tactics from her own DCS practice that have very real and practical implications now.Stacie also discusses her background in Marketing and how well it translates into a career in CS.Enjoy! I know I sure did...Stacie's LinkedIn: https://www.linkedin.com/in/stacie-kaufman-chaney-360339b/Resources Mentioned in this Episode:PodcastGain Grow Retain: https://podcast.gaingrowretain.com/Unchurned: https://podcasts.apple.com/us/podcast/unchurned/id1635997357Beating The Drum: https://beatingthedrum.com/ If you're a new Digital CX leader looking to fast-track your onboarding, an individual contributor wanting to learn more about Digital or a senior leader looking for ways of enabling your team - look no further than the Digital CX Masterclass: visit https://digitalcustomersuccess.com/masterclass. Support the show+++++++++++++++++Like/Subscribe/Review:If you are getting value  from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.  Website:For more information about the show or to get in touch, visit DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee:This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcspThank you for all of your support!The Digital Customer Success Podcast is hosted by Alex Turkovic🎬 This content was edited by Lifetime Value Media.Learn more at: https://www.lifetimevaluemedia.com