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Operations and Client Management for High-End Renovations

EPISODE · Mar 21, 2026 · 34 MIN

Operations and Client Management for High-End Renovations

from The Intelligent Builder · host Owen Gagne

Kara Roche, Operations Manager at Castle Haven Construction in Atlanta, explains what it takes to run high-end renovations before construction starts. She covers client onboarding, selections management, moving away from allowances, and the systems that keep projects on track. Kara also discusses post-COVID pricing realities and how they educate homeowners upfront.

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Operations and Client Management for High-End Renovations

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