Operations Driving a BILLION Dollar Business w/ Emily Smith

Operations Driving a BILLION Dollar Business w/ Emily Smith Host: Debbie Lariviere, Founder of Monter Coaching Guest: Emily Smith, COO of the Wemert Group What does it take to scale a 70-person real estate team while keeping the culture strong and systems sharp? Emily Smith, the COO of the Wemert Group, joins the show to pull back the curtain. She started 10 years ago as the team photographer. Today, she's a key leader driving their massive success.   00:00 How a real estate team builds trust without gimmicks 07:08 The lead routing shakeups that nearly broke the team and how they fixed it 12:21 The culture code that kept 41 agents for five years 23:59 Why a Director of Ops becomes the hinge point for real growth 33:11 The moment leaders must stop doing and start letting others lead 52:22 The simple leadership habits that keep people loyal for years   🔗 Connect with Us: Monter Coaching: montercoaching.com Connect with Debbie: https://www.linkedin.com/in/debbielariviere/   For Listeners: 📬 Know someone building toward succession or growth? Share this episode with them! ✅ Subscribe & review Real Estate Leadership Unlocked to help other brokerage leaders find us. Website: wemertgrouprealty.comLinkedIn: www.linkedin.com/in/emily-smith-grp-9a77b047/ Want to scale your business? https://montercoaching.com/contact/ Want more insights like this? Don't miss an episode. https://montercoaching.com/real-estate-leadership-podcast/