EPISODE · Oct 8, 2025 · 15 MIN
Operations: Understanding and Communicating on Production Hours - A Key to Profitability
from The GROW! Show · host Marty Grunder
Addressing a question we received from a listener, Marty Grunder talks about the importance of understanding how hours impact the profitability of a job, how he helps his team understand the impact they can have, and what they do to monitor and manage hours. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️ Subscribe to Our Youtube Channel! Episode Chapters: 00:00 - Start00:31 - Why Production Hours Matter: You Sell Time03:09 - Get Off Paper: The Case for Software Systems07:36 - The Estimation Standardization Meeting09:54 - How Grunder Grew from $4.5M to $18M12:31 - Finding Your Minimum Job Size & Profit Sweet Spot14:00 - Start Simple: Taking Action on Production Hours Resources:Virtual Sales Bootcamp Grunder Landscaping Field Trips The Grow Group Grunder Landscaping Marty Grunder LinkedIn Stihl Show Notes: Core Principle: You Sell TIME Every hour you pay for labor needs to be billable vs. unbillable (travel, training, loading/unloading, repairs, shop work). The sooner your entire team understands this, the better your financial performance. Universal Language: Hours transcend language barriers. Sold for 110 hours, took 130 = No bueno. Sold for 110, took 105 = Bueno. Get Off Paper, Get Software Why It Matters: Pay teams to serve clients, not push papers Young workers expect technology - paper systems hurt recruiting Impossible to scale or create sellable business with paper trails Software eliminates human error, provides real-time data Recommended: Aspire or LMN (far ahead of other landscape software) The Chick-fil-A Test: Imagine writing your order by hand for someone to read before cooking. That's the inefficiency of paper systems. The Estimation Standardization Meeting
What this episode covers
Addressing a question we received from a listener, Marty Grunder talks about the importance of understanding how hours impact the profitability of a job, how he helps his team understand the impact they can have, and what they do to monitor and manage hours. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️ Subscribe to Our Youtube Channel! Episode Chapters: 00:00 - Start00:31 - Why Production Hours Matter: You Sell Time03:09 - Get Off Paper: The Case for Software Systems07:36 - The Estimation Standardization Meeting09:54 - How Grunder Grew from $4.5M to $18M12:31 - Finding Your Minimum Job Size & Profit Sweet Spot14:00 - Start Simple: Taking Action on Production Hours Resources:Virtual Sales Bootcamp Grunder Landscaping Field Trips The Grow Group Grunder Landscaping Marty Grunder LinkedIn Stihl Show Notes: Core Principle: You Sell TIME Every hour you pay for labor needs to be billable vs. unbillable (travel, training, loading/unloading, repairs, shop work). The sooner your entire team understands this, the better your financial performance. Universal Language: Hours transcend language barriers. Sold for 110 hours, took 130 = No bueno. Sold for 110, took 105 = Bueno. Get Off Paper, Get Software Why It Matters: Pay teams to serve clients, not push papers Young workers expect technology - paper systems hurt recruiting Impossible to scale or create sellable business with paper trails Software eliminates human error, provides real-time data Recommended: Aspire or LMN (far ahead of other landscape software) The Chick-fil-A Test: Imagine writing your order by hand for someone to read before cooking. That's the inefficiency of paper systems. The Estimation Standardization Meeting
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Operations: Understanding and Communicating on Production Hours - A Key to Profitability
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