Operator Spotlight + Tool of the Week

Dana Spears built her HVAC company in Florida the slow way — one truck, hand-picked techs, the kind of operation buyers want. Now they keep calling. Drew tells the story of why she keeps saying no, what she does instead, and the lesson for any operator in a consolidating industry. Plus this week's tool: Make.com (formerly Integromat), what it costs, what it takes to set up, and what operators have reported getting back.