Opinion: Frustrations with Loblaws Self Checkout episode artwork

EPISODE · Jul 18, 2023 · 10 MIN

Opinion: Frustrations with Loblaws Self Checkout

from The Retail Insider Podcast Network · host Lee Rivett, Craig Patterson

Craig and Lee discuss the frustrations and negative impacts of the push to self checkouts, specifically focusing on their experiences at Loblaws and Shoppers Drug Mart. They highlight the lack of staff and respect, absence of bags, and the inconvenience faced by customers including vulnerable groups. Craig expresses his disappointment and calls for improved customer service in these stores. Interviewed this episode:Single Use Plastic Bag Ban Creates Unintended Problems In Canada [Feature/Expert Interviews]Are Canadians Buying Less Groceries With Ongoing Inflation? [Op-Ed]Consumers In Canada Less Loyal To Brands In Grocery Stores Amid Inflation [Study]Are Food Retailers in Canada Guilty of ‘Greedflation’? It’s Complicated. [Sylvain Charlebois]Subscribe, Rate, and Review our Retail Insider Podcast!Follow Craig: LinkedIn: www.linkedin.com/in/CraigPattersonTorontoInstagram: @craig_patterson_torontoTwitter: @RI_EIC Follow Retail Insider: LinkedIn: www.linkedin.com/company/Retail-InsiderFacebook: https://www.facebook.com/RetailInsider/Twitter: @RetailInsider_Instagram: @Retail_Insider_Canada Listen & Subscribe:Apple PodcastsSpotifyOvercastStitcher Share your thoughts! Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show! Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Lee discuss the frustrations and negative impact of self checkout on the customer experience in Canadian grocery stores, specifically focusing on their experiences at Loblaws and Shoppers Drug Mart.

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Opinion: Frustrations with Loblaws Self Checkout

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This episode was published on July 18, 2023.

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Craig and Lee discuss the frustrations and negative impacts of the push to self checkouts, specifically focusing on their experiences at Loblaws and Shoppers Drug Mart. They highlight the lack of staff and respect, absence of bags, and the...

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