Optimizing Human Capital Strategies for Success and Profit

In this first segment of Franchise Today in 2012, Paul Segreto welcomes as his guest, Court Williams, Partner - North America, HVS Executive Search. Paul and Court discuss how to optimize human capital strategies for success and profit in the 21st century. Court comes to HVS Executive Search with over 20 years of executive search experience in the hospitality industry. His background also includes leading the human resources department with Sbarro’s, an international restaurant chain and nine years in restaurant operations throughout the United States. Court has served as a student coach with Cornell University’s Hospitality Leadership Development Institute since 1998, and is also an executive coach for MBA students at The Johnson School of Business. In 2009, he was appointed to the Advisory Council for Washington DC based, New Brand Analytics, a firm which provides real time consumer insight intelligence to hospitality companies through the use of social media. Court earned his Bachelor of Science degree in Hotel Administration from Cornell University. About Franchise Today Franchise Today is hosted by Paul Segreto, President & CEO at franchisEssentials, and co-produced by well-known franchise veteran, Joe Caruso. Their unique perspective and extensive industry experience provides the foundation for relevant discussions about franchising and franchise best practices. Weekly guests include some of the brightest minds in the franchise world, with specific expertise and experience within various areas of franchising.