Optimizing Operations During COVID-19 with Paula Grassell

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailPaula Grassell is an operations expert - as a former operations manager at MOD Pizza, REI, and Starbucks, she had great insights to share about how restaurants can manage during this pandemic. Her and Zack Oates discuss tuning into customers, being in the people business, how to get front line workers engaged, and more.

Episode metadata supplied by the publisher feed · Published Aug 17, 2020

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Optimizing Operations During COVID-19 with Paula Grassell

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This episode is 20 minutes long.

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This episode was published on August 17, 2020.

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