OrthoCarolina CEO Dr. Leo Spector and CMXO Blair Primis discuss innovative care models and community engagement

On this episode of The Pursuit of Exceptional Care, OrthoCarolina CEO Dr. Leo Spector and Chief Marketing and Experience Officer Blair Primis discuss innovative health care models and their benefits to patients, such as OC’s orthopedic urgent care facilities. “The cost is much less than going into the emergency department and (the patient is) actually seeing an orthopedic practitioner. Oftentimes patients will go to the ER only to be sent back over to us. It was an unnecessary step. So we’re saving our patients’ time, money, and giving them the care they need immediately,” says Spector.  Primis also shares why OrthoCarolina is “meeting the patient where they are” to simplify the health care process.  Listen to the full episode to learn more about:  ·      Spector’s and Primis’s favorite Charlotte restaurants (0:51)·      OrthoCarolina’s orthopedic urgent care centers (4:14)·      How the provider has developed community partnerships and outreach (9:07)·      The shift to ambulatory surgery centers amid the COVID-19 pandemic (15:31)