EPISODE · Mar 1, 2023 · 16 MIN
OTTER 2.0
from CX RIOT RADIO · host David Powers
Hello! On this episode of Caffeinated CX we delve back into OTTER which stands for Over the Top Empathy and Rapport, and we redefine what "Over the Top" means in a realistic, real-world sense. So, grab a cup of coffee, crack open an energy drink, or set up a line of pre-workout and give it a bump and LFG. Linktree
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OTTER 2.0
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