Otto Williams on Financial Inclusion, Cross-Border Trade and Agentic AI in MENA

In part three of our series “The New Rules for Wealth in the Arab World,” Otto Williams - SVP, PayPal World, Regional Head and GM Middle East and Africa at PayPal, joins us to discuss how financial inclusion can unlock cross-border trade, what SMEs really need to scale, and why wallet interoperability and agentic AI could redefine commerce across MENA. We also touch on PayPal’s new Dubai hub, trust and buyer protection, BNPL and working-capital tools, and collaborating with regulators to enable compliant, risk-managed growth.