Our 4-Layer AI Framework: Data, Reporting, Insights, Action - Matt Schwartz, Sage Hospitality Group

Sage Hospitality CTO Matt Schwartz shares the four-layer framework guiding the company's AI strategy: data, reporting, insights, and action. He explains why hotel data must be brought together and normalized before AI can produce useful analysis or support operational decisions.The framework moves from a reliable data foundation toward a future in which AI agents can take action, with the ultimate goal of giving property teams more time with guests and their other associates.Listen to the series with Matt:Episode 1: The Weekend Class That Changed My CareerEpisode 2: How We’re Leading AI Adoption With a Human-First ApproachLearn more:Read Ethan Mollick’s essay, The Bitter Lesson versus The Garbage CanSee how Actabl approaches hotel data normalizationLearn more about the Destination AI Forum in Washington, DC where Matt is speakingMore on hotel data and AI with Actabl:Why Actabl’s Approach to Hotel Data Earned a Patent and Prepares Hotels for AIHow Hotel Companies Turn AI Into Competitive AdvantageHow Innovative Hotel Companies Are Building Better AI Through Forward-Deployed Engineering A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands