Our people first, customers second approach drives our growth - Interview with Tom van der Lubbe of Viisi

from Punk CX: Customer Experience Insights with Adrian Swinscoe · host Adrian Swinscoe

Our people first, customers second approach drives our growth - Interview with Tom van der Lubbe, the Co-Founder of Viisi NV, a Dutch financial services company that offers customized mortgage advice and solutions. Tom joins me today to talk about holocracy, decentralized decision-making, culture, radical transparency, only having one rule, rotating leadership and the impact of all of this on their clients experience.

Episode metadata supplied by the publisher feed · Published Nov 9, 2019

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Our people first, customers second approach drives our growth - Interview with Tom van der Lubbe of Viisi

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