Our Starting Point with Gen AI | Lauren Morris (Mosaicx)

from No Hold Time · host Mosaicx

Customers are at the forefront of everything we do, and we're constantly looking for ways to improve customer experiences with the latest technologies, including generative AI. In the newest episode of #NoHoldTime, our head of gen AI projects, Lauren Morris, joins the podcast to share her perspective on where gen AI works today and where it falls short. Lauren also touches on victim notification software, human-centered design practices, why working in the call center space is meaningful work, and what is now called "the AI imperative." Watch the full episode to hear the insights, and let us know in the comments if/how you use gen AI today.

Episode metadata supplied by the publisher feed · Published Oct 1, 2024

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Our Starting Point with Gen AI | Lauren Morris (Mosaicx)

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